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Customer Testimonials

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"Very high level of professionalism and craftsmanship by Airbase Carpet Mart.  Very impressed and satisfied with their work. A+ Rating."
Patricia P.


New Castle Carpet Mart
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"Wilson's crew from Airbase Carpet Mart were very professional and neat while on the task.  They performed quality work."
Mary Z.


New Castle Carpet Mart
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"The gentlemen from Airbase Carpet Mart were very helpful and friendly.  They did a good job."
Renee G.


New Castle Carpet Mart
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"We are very pleased with the job that Pablo and his team from Airbase Carpet Mart have done in our home.  I commend them for a job well done!"
Christina M.


New Castle Carpet Mart
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"Dear Jack,

You did it again!  We love our rug in the den.  Your installer Ray from Lomax Carpet & Tile Mart - Montgomeryville had real skill and patience and the results were beautiful.  The new hardwood and rug really makes us proud of our home.  Jack, it was and always will be a pleasure doing business with you."
Thanks again, Elaine & Bob L.
P.S. Julio, Ray's cousin, was also very nice.  Great service with a smile!


Lomax Carpet & Tile Mart - Montgomeryville
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"My home redecorating project is now complete with my rugs being installed this past Saturday by Airbase Carpet Mart.  Mark Lussier really did a nice job with the installation and was great moving the furniture...he actually turned my dresser on its side to move it to another room and when I saw it I panicked because the top drawer had some loose powder make up in it.  I envisioned a mess, but Mark had removed that one drawer.  The tile was installed by Art Craft Tile and that looks great.  They commented on the tile and I told them that Airbase Carpet Mart had a great selection.  The Smart Strand feels great under foot and does not seem to have that strong "new carpet" odor that I remember carpet having years ago.  Maybe I have been living in DE too long and I have clogged sinuses."
Thanks for everything, Debbie


New Castle Carpet Mart
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"I am extremely happy with the quality of craftsmanship that was done by Airbase Carpet and Tile Mart.  Both installers are courteous and professional."
Sincerly, John J.


Dover Carpet Mart
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"I just wanted to say how happy I was with the good service I recently received from Airbase Carpet Mart in New Castle.  My sales person was Steve Keyser and he treated me just the way he would have wanted his mother treated.  You would have thought I was buying a whole house full of carpet when in reality I only needed a remnant.  But when I do need carpet I will remember Airbase Carpet Mart.  Incidentally, I had stopped at another store in New Castle and the gentleman took me to the remnant area and forty five minutes later he was nowhere to be found so I left.  Maybe they were busy with customers buying rooms of carpet.  Thanks again for the wonderful service!"
Sincerly, Mary


New Castle Carpet Mart
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"Bob just a note to thank you for all of your help to us in purchasing our new carpet from Reading Carpet & Tile Mart, Your suggestion to purchase the best padding has proved to be a great choice.  We liked the color of the carpet in the store, but we were really thrilled in our choice after it was laid.  It is just gorgeous.  Thanks again neighbor!  Also we wanted to tell you how pleased we were with Josh and Jim as well.  Not only did they do a great job, but they were so friendly, courteous and helpful through the entire installation (especially to us senior citizens).  We would definitely recommend them to anyone (and we did to neighbors), who were also impressed with their work and helpfulness.  We think Reading Carpet & Tile Mart is lucky and should be proud of having them as employees.  We also thank all of your employees' who helped us for their courtesy.  Keep up the good work!"
Sincerly, Edward and Patricia B.


Reading Carpet & Tile Mart
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"I just wanted to take some time and tell you how pleased I am with the service of salesperson Bill Hopkins at Reading Carpet & Tile Mart,  My husband went in yesterday to look at flooring and then drove home to get me.  We went in to buy a floor and BiIl was extremely knowledgeable about the products.  We ended up getting a special order Armstrong Floor.  We paid for it and now waiting for it to be delivered.  Meanwhile I had gotten a price from a competitor.  It was a bit less and had 2 extra parts and upgraded padding included.  I called up Reading Carpet & Tile Mart and they brought down their price and had no issue doing so.  I am very happy with the service and the friendliness this was done with.  I will definitely shop at Reading Carpet & Tile Mart again and will recommend Bill to my friends.  It is hard to find good service in this day and age and it is appreciated."
Sincerly, Anne-Marie O.


Reading Carpet & Tile Mart
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"Dear Jack, Susan, Bob, and our Lomax Carpet & Tile Mart - Montgomeryville family,

We just wanted to say THANK YOU again for being so nice.  We can't wait 'til our floor is laid.  We love the color.  Thank you for the invite to your grand opening luncheon at Lomax Carpet & Tile Mart - Montgomeryville.  The food and band was great.  I know Jack you will be a success.  Thanks for GREAT SERVICE and good luck in your new store.  We are proud to be your first customers and will be returning again."

Sincerly, Bob & Elaine L.


Lomax Carpet & Tile Mart - Montgomeryville
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"Just wanted to let you know that we were very pleased with the job the installers, Dusty Johnson & his son, from Lomax Carpet and Tile Mart did for us on March 22nd.  They were very cooperative efficient as well as pleasant.  We are very happy with the carpets from Lomax Carpet and Tile Mart as well as the installers.  We will be recommending you to all our family and friends."
Sincerly, Augustine.


Lomax Carpet Mart
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"Hello Mr. Guyer, Thank you for a prompt response.  I did get over to Airbase Carpet Mart in New Castle today.  Jeff McCord was very helpful and knowledgeable.  He gave me a couple of prices and I will be contacting  him tomorrow with a decision.  It was a pleasure to have such professional and courteous customer service provided by Airbase Carpet Mart.  Again I will be contacting Jeff, and again thank you for your support on this."
Sincerly, Mark D.


New Castle Carpet Mart
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"I am writing you this letter to let you know how extremely I am pleased with my new carpet from Millsboro Carpet and Tile Mart.  Your installers Louie and Sanfori were totally awesome.They were very professional, polite and did an excellent job. I will certainly recommend Millsboro Carpet and Tile Mart, your sales staff, and installers to everyone I know."
Thank you again, Russell & Linda C.


Millsboro Carpet Mart
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"I had a new floor put down in my kitchen yesterday.  Mr. Lew N (sorry I forgot how to properly spell his last name) from Exton Carpet and Tile Mart installed the floor.  They did an EXCELLENT JOB!!!  The floor looks great!  And they were very professional, timely, and cleaned up every last thing.  We are very happy with his work and the flooring done by Exton Carpet and Tile Mart.  I just wanted to pass on some nice news."
Sincerly, Everett & Kimberly C.


Exton Carpet Mart
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"Dear Lomax Carpet & Tile Mart - Montgomeryville employees,

Just a little thank you for all of your help!  Every one of you was friendly and helpful, and had a great sense of humor! Thank you also for throwing in a free rug pad with my purchase.  I had a pleasant experience and appreciated everything from the staff at Lomax Carpet & Tile Mart - Montgomeryville."
Muchas Gracias, Kimberly.
P.S. Enjoy the cookies!


Lomax Carpet & Tile Mart - Montgomeryville
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"Wanted to let you know we are very pleased with the work the men (Chris was installer) from Reading Carpet and Tile Mart did installing our new carpet.  They were friendly and did not leave a mess for us to clean.  We would recommend them for any job."
Thank You, Philip & Yvonne K.



Reading Carpet Mart
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"Very Impressive! Probably the best experience we've had with anything contracted out. Excellent work, answered all questions - explaining things clearly and carefully, courteous, very personable. Esli and Dave did a fantastic job! We would recommend Harrisburg Carpet and Tile Mart to anyone!"
Sincerly, Deb W.


Harrisburg Carpet Mart
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"I wanted to send a quick email to tell you of a great experience I had today in your Airbase Carpet and Tile Mart store. I had been in the market of having carpet installed. I received an advertisement in the newspaper about your store, so I thought I'd give it a try.

My daughter and I walked in and were greeted at the front door by Miguel. He was super friendly, professional, and helpful. We found the carpet we liked and he took his time explaining everything to us. He never once tried to get me to spend any more money than I had my mind set on. We were in and out in less than an hour, and I am excited to have my new carpet installed by Airbase Carpet and Tile Mart. I will be sure to send an email after the installation to give a final review, but so far....A+!
"
Sincerly, Justin L.


Dover Carpet Mart
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"From the salesman Steve to Tina on the phone to the manager Tom and the 3 installers from Airbase Carpet and Tile Mart, everything was great. One small snafu with bringing the wrong linoleum, but everything was quickly resolved with absolutely no hassle or attitude. The installers cleaned up every fiber or dust bunny. The furniture was put back exactly in place. They were polite and timely. I will definitely be back. I will definitely recommend this Airbase Carpet and Tile Mart to everyone."
Sincerly, Sharon C.


Dover Carpet Mart
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"Thanks! I stopped by earlier today and ordered a rug. I'd like you to know that Ray from Airbase Carpet and Tile Mart was a pleasure to work with!"
Sincerly, Lisa H.


New Castle Carpet Mart
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"This week I had carpet installed from Airbase Carpet and Tile Mart, and I must say that it was a very pleasant expierence.

Starting with Jeff my awesome salesperson who took time to help me find my best deal, answering all questions I had, and setting up installation with Mr. Keen, who measured, delivered,  and installed my new carpet precisely.   Not to mention the friendliness of the office staff. If I have any further flooring needs, I'll be sure to return to Airbase Carpet and Tile Mart
.
"
Sincerly, Lisa H.


New Castle Carpet Mart
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"I am writing to express my sincere gratitude to the staff at Airbase Carpet and Tile Mart for their assistance in my selection of flooring and installation for my new home.  

Alice was a top-notch helpful and explanatory salesperson and the installers Josh and Tom were nothing less than professional, courteous and conducted quality workmanship. I couldn't have come to a better place for a great selection of flooring at very competitive prices.  I found everything I wanted from sheet goods, to carpet, to a special order ceramic plank.

I hope that my feedback serves to inform Airbase Carpet and Tile Mart how fortunate the company is to have such high quality employees on staff.  Such great customer service seems rare these days.

Thank you Alice, Josh and Tom.  The reputation you bring to Airbase Carpet and Tile Mart is priceless.   I will recommend you to friends and neighbors.
"
Sincerly, Barbara K.


Dover Carpet Mart
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"We purchased two 8x10 area rugs this weekend at the Millsboro Carpet and Tile Mart store...

 Brian was very helpful and very professional...he is a real asset for you.
"


Millsboro Carpet Mart
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"It's was an good experience to receive good customer service from Ted and Jim at Lomax Carpet and Tile Mart who showed that there are still companies who keep their doors open and make customers visit. So many companies make you shop by online sale and purchase leaving the customer uncertain, but thanks to these two guys my experience was great.

I consider myself a lifetime customer of Lomax Carpet and Tile Mart and will spread the word to many other people and clergy workers.  As a pastor I always look for building materials for my church such as flooring etc at the most reasonable price.    I have shared your kindness to me to my congregation in how you gave the best possible price to help our church in these tight economical times.

Again thanks Ted and Jim for a job well done in making our church a more comfortable place.
"
Sincerly, Pastor Sandra B.
Triumphant Faith International Worhship Center


Lomax Carpet Mart
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"The entire experience was a joy. The men from AIRBASE CARPET AND TILE MART can be on my team anytime.
Thank you for sending such great men to do this job.
"
Sincerly, Roberta O.


Dover Carpet Mart
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"This is in appreciation for the professional way I was treated upon my visit to AIRBASE CARPET AND TILE MART. Your courtousness and projection of how the finished job would look is so very appreciated. Josh and his partner did a fantastic job of installation and were very contientous & courteous! I would recommend your store to my friends and acquaintance."
Sincerly, John B.


Dover Carpet Mart
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"Steven Spade from Dover Carpet and Tile Mart recently did some work on my home. He was a very polite worker that made me comfortable to have him working in my home. Steven from Dover Carpet and Tile Mart did a terrific job and I would recommend him to anyone."
Sincerly, Nancy T.


Dover Carpet Mart
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"Just wanted to let you know that we were very pleased with the job that the installers, Dusty & his son, from Lomax Carpet and Tile Mart did for us on March 22nd.  They were very cooperative, efficient and pleasant.  We are very happy with the carpet as well as with the installers.  We will be recommending Lomax Carpet and Tile Mart to all our family and friends."
Sincerly, Mr. & Mrs. Esposito.


Lomax Carpet Mart
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Dusty and Chris from Lomax Carpet and Tile Mart installed our carpet this morning. They did a GREAT job in every respect. We love the carpet!"
Sincerly, Mitch & Alice S.


Lomax Carpet Mart
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I just wanted to let you know that Victor Cotto at Airbase Carpet and Tile Mart did a great job installing our carpet this weekend. It looks great! It was a tough install over very hard concrete but he got it done fast and neat."
Sincerly, Keith C.


New Castle Carpet Mart
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"Thank you to Mike Thomas for being knowledgeable of the products and very helpful with my purchase of a large area rug. He was very instrumental in my purchase."
Barb T, DE


Dover Carpet Mart
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"I wanted to send you an email regarding one of your employees. My husband and I are totally redoing our kitchen from the ground up. We were at the point where our builder told us to start picking out the back splash. We came to your store on 5th ST. in Reading PA (Reading Carpet Mart) and I asked a woman (Lori Rhoads) for some info on the tiles. She couldn’t have been nicer and more helpful. We both knew nothing about tile so all what she told us made so much sense! She was as patient as could be and so knowledgeable having sometimes to repeat to us some things. But she never winced or made fools of us. I usually never write such letters but I wanted you to be aware of her helpfulness! We walked out of there spending a little more than expected ($800.00) but she was just the best and when I made up my mind on the selections I think she was as excited as I was at the choice. Please know that when we talked about going shopping today for the tile we were a little apprehensive, but Lori was just a gem and really made the trip a lot less stressful!"
Fondly, Amy W


Reading PA Carpet Mart
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"I wanted to take this opportunity to write, and share with you, the more then excellent customer service, and experience I had dealing with the Lomax Carpet and Tile Mart store on Grant Avenue, in NE Philadelphia. I purchased carpet for my entire house. Not only did I enjoy dealing with, Frank Litnak, but Susan, and Mel at the desk, as well. The gentleman who came out to do the measurement, I believe his name was, Frank, was also quite pleasant to interact with. Everyone behaved in a professional, yet personable, and friendly manner. Let me say, I have been renovating my house to put up for sale, and every step of the way his been one nightmare after another. However, working with all the folks at your store, was the easiest, low stress part of the whole ordeal. I could not write without mentioning, Rich Mixon, and his crew, who did the actual installation. They were totally awesome! I couldn't ask for anything more. Unfortunately,my mother dealt with one of your competitors in the area several times since we owned the house, and on more then one occasion, I have had serious complaints about the installation. I have nothing but wonderful things to say about Rich, from beginning to end! Due to your reasonable prices, ease of working your with terrific staff thru this entire process, and the quality of your product- I have recommended you to my realtor, neighbors and my cousin who is remodeling his house, and a friend already purchased carpet for his new baby's nursery. I cannot thank your entire staff enough."
Sincerely, Ellen D


Lomax Carpet and Tile Mart
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"Today my husband and I visited your York, PA store for the first time. I was extremely impressed with our saleman, Adam Carter. He was very helpful, knowledgable and friendly. He listened to what we were looking for and wasn't pushy at all like some sales people tend to be. We ordered carpet for two of our bedrooms and plan to return to order laminate flooring for another part of our house. We had a very good experience at your store today and would definitely recommend it to others. Thank you."
Mandi W


York PA Carpet Mart
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"Please accept this email as a formal recognition of the superior customer service we received from Tom Sopkanich at Dover Carpet and Tile Mart with respect to the installation of flooring (carpet and VCT tile) at our new office. The general contractor coordinating the fit-out of our new office space in Middletown, Delaware inadvertently overlooked ordering the flooring at the outset of the construction process, this oversight was not addressed until fairly late in the process. Tom not only provided the flooring at a competitive price, but ensured that the flooring was delivered and installed within a very tight time frame. Please thank Tom for all of his hard work and attention to our installation."
Bryan G, Middletown, DE


Dover Carpet Mart
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"We would like to thank Dover Carpet Mart for our recent transaction obtaining carpet for our home. We are very pleased with the outcome. Dave Swetland was professional, attentive and made our purchase run smoothly with ease. We received a good deal with nice carpeting. Steve Spada did an excellent job installing the carpet, it looks great."
Thanks Again, Dean and Tina W


Dover Carpet Mart
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"I had my kitchen floor installed yesterday by Josh L and his helper from Dover Carpet and Tile Mart. They did a beautiful job. I am very pleased with them and their work. Thanks again."
Rachelle K


Dover Carpet Mart
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"I would like to say Thank You to Josh and Tom for installing my carpet, They both did an outstanding job and very were very professorial. I would recommend Dover carpet and Josh and Tom to all my family and friends. If I need carpet in the future I will be shopping at Dover and hope to get Josh and Tom to install it. Again Thank You from a Satisfied Customer."
George D, Dover , DE


Dover Carpet Mart
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"Just wanted to say that Josh and Tommy were here today to install carpet in our bonus room over the garage. They had one big piece of carpet to get up stairs and around a corner.......and they were very careful and respectful of banisters, walls, and furniture in the hallway. They did an amazing job. Thanks for sending such dependable and courteous team."
Susan R, Camden , DE


Dover Carpet Mart
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"These guys are GREAT!! I would recommend them to all my friends and family. Thank you! See you again soon."
Elaine C., Harrisburg, Pennsylvania


Harrisburg Carpet Mart
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"Thank you!!! The two installers we had did an excellent job! Had the job done in about three hours and couldn't have asked for nicer guys. Very professional. Thank you again."
Cheryl & Joe M., Lancaster, Pennsylvania


Exton Carpet Mart
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"I just had my carpet installed and I have to tell you that from the very beginning, my dealings with Lomax Carpet have been excellent. From Judy who answers the phone and greets customers, a wonderful upbeat person; Jim, the sales associate was very knowledgeable and so patient and took the time to answer all of our question and concerns."
Lorene F., Philadelphia, Pennsylvania


Lomax Carpet and Tile Mart
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"Dave J. did an amazing job. I would highly recommend him. I can't believe how wonderful the installation looks! Dave was also very polite and on time. He called before he arrived."
Eileen G., New Castle, Delaware


Airbase Carpet Mart
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"We just wanted to thank you for the great service we received when we came in thiw week. It was our first time in. We had no idea of the enormous selection. You were so helpful in choosing our custom area rug. We will definitely be back and recommend you to our friends and clients. Thanks again for all your help."
Kit & Debbie, Exton, Pennsylvania


Exton Carpet Mart
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"Last week I had carpet installed in 2 of my bedrooms by Dover Carpet and Tile Mart and I wanted to let you know how delighted I am. First, he showed up almost to the minute estimated. He was friendly and got right to work on the job. I was a little surprised that he was by himself because I thought it would take more than the couple of hours I expected. But guess what, it didn't! By himself he finished in just over 2 hours. What a job! Very professional, great job, clean and it looks GREAT. I would not hesitate to book another job or to buy at Dover Carpet and Tile Mart again. The quality of the carpet is first rate and I am extremely happy with the installation."
Ivan P.


Dover Carpet Mart
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"I just wanted to complement the Installer I had today 3/2/2010 by Dover Carpet and Tile Mart. This guy was a ONE man machine. Here he was carrying the carpet from his truck to the second floor of our home by himself. He did all the installation work alone and completed a great job in about 3 hours. Terrific! He was also courteous and answered all my questions. I want him to install any future carpet in our house. Great JOB!!!! Also, the team at the Dover Carpet and Tile Mart office was cooperative on my requests to change the padding. Thanks guys and girls.........."
Nick K.


Dover Carpet Mart
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"Today we had carpet from Dover Carpet and Tile Mart installed in our Family Room. It looks great!

Thank you for the job well done."
Mike C.


Dover Carpet Mart
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